Winter 2026 FCIAAO Newsletter

MEMBER spot l ight

County: Marion County Name : Crystal Koontz

CRYSTAL KOONTZ, CFE TANGIBLE PERSONAL PROPERTY MANAGER

What is the best career advice you have been given? The best career advice that I have been given was to find work that aligns with your values and strengths. Always be reliable, curious, and willing to learn. Ask questions and learn as you go. Why did you join FCIAAO? I joined the FCIAAO to expand my knowledge, build professional relationships, and learn from experienced individuals in the appraisal field. Joining FCIAAO allows me to be a part of the educational opportunities offered that support continuous learning, as well as attend conferences throughout the year, which further enhances my professional growth and industry understanding.

What do you do for the Property Appraiser? I am the Tangible Personal Property Manager at the Marion County Property Appraiser's office. How long have you been employed by the Property Appraiser? I have been employed with the Marion County Property Appraiser's office for five years. I started in the customer service department. I then moved briefly to the commercial department and finally found my permanent home in the tangible department. What do you like most about your job? I really enjoy working in the tangible department because it aligns well with my personality. I'm naturally reserved and observant, and I enjoy paying close attention to details, staying productive, and supporting others to help our team succeed. We also have an excellent team, which makes it even more enjoyable.

Please describe the most memorable session, discussion, or experience you had at the 2025 Annual FCIAAO TPP Conference in Kissimmee? I enjoyed the variety of sessions offered at the TPP Conference in Kissimmee. The two sessions that I especially enjoyed were the presentation by Citrus County Property Appraiser Cregg Dalton, The Most Important Property You Manage/Assess? Yourself, and the UF/IFAS agriculture presentation by Dr. Nathan Boyd. I also like the informative legal update discussion held by Alexander Luca.

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STAYING APPRAISED

WINTER 2026